Reliability
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Field Services

Our service department representatives have over 40 years of heat exchanger experience.  Regardless of brand or model, our service department team understands the requirements for proper installation, operation and maintenance. Building on global technology, we give customers a guarantee of receiving the best possible cooler performance unmatched by any other service organization. GEA Rainey Corporation offers several different field service solutions. However, we recognize each individual customer has different needs. GEA Rainey Corporation can customize a field service solution for each individual customer.
 
Commissioning and Start-Up Assistance
For new and/or replacement equipment manufactured by GEA Rainey Corporation, a recommended field service solution is commissioning and start-up assistance. Our experienced field service team provides on-site supervision for installation. All equipment manufactured by GEA Rainey Corporation must pass a rigorous inspection by our Quality Control Department before release for shipment. However, a comprehensive inspection of the air cooler components after shipment and installation by our expert field service team is a logical measure to assure safe start-up and efficient operation.
 
Our commissioning and start-up assistance services can include, but are not limited to:
  • On-site supervision for field erection
  • Drive alignment
  • Belt tensioning
  • Fan-tip clearance inspection
  • Fan RPM measurement
  • Fan pitch verification
  • Bearing inspection
  • Drive run-in test supervision
Operator & Maintenance Personnel Training
Our training courses are designed to cover the design, operation and maintenance of air cooled heat exchangers. Curriculum is customized to address the specific equipment at a facility. The goal of this training course is to provide a better overall understanding of the operating and maintenance requirements of air cooled heat exchanger equipment. This enables plant personnel to obtain the best possible performance and avoid costly maintenance downtime. In addition to classroom instruction, we believe hands-on training delivered in the plant is an effective addition to the principles and theory learned in the classroom.
 
Capacity Measurement
In many cases air cooled heat exchangers represent bottlenecks to a plant process. Even when cooler performance remains acceptable, a cooler’s capacity can drop below a critical level. Additional equipment, changes in production or other factors play significant roles in performance. Our service team has experience identifying limiting factors of a process. After an extensive evaluation of the equipment and process conditions, our technicians offer advice and provide practical, cost-effective solutions for performance enhancement of existing coolers.
 
Our capacity measurement service methodology:
  • Gather and verify process data
  • Inspect air cooler components
  • Measure fan pitch, fan RPM, air flow and other air cooler variables as required
  • Model theoretical performance using proprietary thermal rating software
  • Compare actual thermal performance versus theoretical performance models
The second tier of our capacity measurement service methodology is evaluating results and making recommendations. Two examples are process upgrades and process control enhancements.
 
Re-Rating Pressure Vessels
Air coolers typically have an average life of 20-25 years depending on the service type and installation location. It is not uncommon for plant process conditions to change several times during the service life of an air cooler. For ASME code stamped pressure vessels manufactured by GEA Rainey, our service department provides a re-rate service. If your process conditions have changed and any of these conditions exceed the original ASME nameplate values on your air cooler, please contact our service department.
 
Periodic Inspections
Routine maintenance is the key for assuring optimal performance. We offer two service models; inspection or maintenance. For an inspection contract, our experts evaluate the air cooler, record findings and make maintenance recommendations as applicable. The maintenance contract simply extends our inspection requirements to include normal cooler maintenance. This comprehensive field service solution is customized to work with customer’s internal programs as required.
 
Vibration Testing
Vibration can cause excessive wear on mechanical components of air cooled heat exchangers. Over time, vibration can also weaken and crack structural members of the equipment. Not all vibration is harmful. GEA Rainey Corporation’s vibration testing service solution is designed to measure harmful sources of vibration and identify the cause of the vibration. Recommendations and/or corrections are made to eliminate the vibration. Elimination of harmful vibration can extend the life of the mechanical and structural components of the air cooler as well as assuring continuous, safe operation of the equipment.
 
Noise Reduction
Noise is becoming an increasingly important environmental factor. GEA Rainey Corporation's trained technicians can evaluate each situation and provide recommendations for potential noise reductions without any loss in cooling capacity. 
Please ask for Bill Hale or Becky Mason for all your Field Service needs!
Parts Order Form
ACHE Brochure
 
2007 Field Service Brochure Cover
Field Service Brochure
 
GEA Rainey Corporation
5202 West Channel Road
Catoosa , OK 74015
Phone:
(918) 266-3060
Fax: (918) 266-2464
Inquiries: aircoolers
Service: serviceparts